It’s time to track your tasks

Overview

  • Sprint duration: 1-week
  • Brief type: Concept
  • Team: Solo
  • Tools: Miro, Marvel and pen and paper for sketching

Discovery

Getting to know Issy

  • How she organises her day
  • Her attitude towards working remotely
  • The struggles she faces in this new virtual world
This is an image of me conducting an interview with my user, Issy, via Zoom.
User interview conducted via Zoom
  • Issy struggles to balance work, play and chores
  • She often misjudges how long tasks take
  • She wants to fit a lot of tasks into her day
  • She finds it difficult to stay motivated when working from home

Diving deeper into Issy’s pain points

Experience map
Experience map created in Miro

Definition

What problem Issy faced

Exploring solutions

Examples of my sketched solutions
Initial sketched ideas
Storyboard sketches
  • Situation: Issy is a UX student studying remotely
  • Problem: She is frustrated because she was late to class after running a lunchtime errand
  • Solution: Issy plans her tasks better with the app TaskTracker which estimates how long a task will take
  • Outcome: Issy is on time to all her classes

Creating Issy’s journey

User flow diagram
User flow diagram

Develop

Sketching out my screen flow

My first wireframes which I tested on two users
My first wireframes which I tested on two users

Testing take one

  • The page was copy heavy and users didn’t know what information was important
  • Users were confused about the function of the task description icon as it was identical to the menu button
  • Users were not sure what the delay CTA meant
User feedback from my first testing round
User feedback from my first testing round

Iterating take one

  • Condensed the task breakdown time into a drop down list with the aim to declutter the page
  • Changed the description icon to distinguish it from the menu icon
  • Changed the final CTA from delay to reschedule to help better inform the user of the button’s function.
First iteration changes
First iteration changes

Testing take two

User feedback from my second testing round
User feedback from my second testing round

Iterating take two

Second iteration changes
Second iteration changes

Deliver

Final prototype

Reflections

Key Learnings

  • User interviews are challenging: I found asking Issy non-leading questions tricky but it allowed to gain insights that surprised me
  • Testing really works: It was rewarding to see the positive changes my design went through based on feedback from users

Next Steps

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I am a UX designer who believes in crafting seamless experiences, through research and creative problem solving, which keep users coming back for more.

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Katie Chase

Katie Chase

I am a UX designer who believes in crafting seamless experiences, through research and creative problem solving, which keep users coming back for more.

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